• Welkom bij De Kleine Wereld

  • Welkom bij De Kleine Wereld

  • Welkom bij De Kleine Wereld

  • Welkom bij De Kleine Wereld

  • Welkom bij De Kleine Wereld

  • Welkom bij De Kleine Wereld

Hero circle Hero dots

Contact

.

Would you like to know more about our care or stop by? You are most welcome. You can contact us and or request a tour.

Picture circle Image shape

Our
contact
details

Contact information for each branch can be found on the specific branch pages.

Any other question? Feel free to contact us for personal advice.

020 - 4120633

Send
us a
message

Frequently asked
questions

For information on collection dates and other payment questions, please refer to our general payment terms.

Mocht u er niet uit komen neem dan contact met ons op.

 

You can calculate these on the official site of the tax authorities:

https://www.belastingdienst.nl/rekenhulpen/toeslagen/

Applying for childcare allowance is a personal responsibility that must be applied for by both or one of the parents through the tax authorities. De Kleine Wereld is not responsible for this.

If you decide to choose Childcare or Extracurricular Care, you can apply for childcare allowance from the tax authorities. Childcare allowance is an allowance for parents to cover the costs of childcare. The amount of this allowance is based on your combined gross income and the number of children in your family that use childcare.

In addition, this contribution also depends on the cost of care and how many hours you work as parent(s).

To qualify for child care, there are a number of conditions:

- Resident children are registered at the residential address of the parent(s)

- You as a parent or your benefits partner pay the cost of childcare

- Both parents/caregivers work or receive a UWV or municipal contribution under the Child Care Act.

read more about childcare allowance here

 

Contracts cannot be temporarily paused

Contracts must be cancelled by mail, verbal cancellation is not possible. De Kleine Wereld uses a notice period of 1 month, cancellation can be done before the end of the month or before the 16th of the month and the contract then runs until the end of the next month or until the 15th of the next month. It is important to cancel the childcare allowance in time to avoid unnecessary refunds.

Desired changes in contract days can be made via email toplanning@dekleinewereld.nlto .Based on the e-mail, the planner checks whether there are possibilities to change the days and sends a change agreement if there are possibilities.

You register another child through the website. Once we receive the registration in good order, we will send you a confirmation of the registration. 

Register

When placing a second child we offer no discount.However, siblings of already placed children are given priority on the waiting list, as soon as a second child is registered we try to take this into account in the planning. It is important to registerIt is important to register a child as soon as possible so that it can actually be taken into account in the planning.When a child needs to be placed at very short notice, the possibilityslarge that itit may not be feasible within the planning.We try to meet the placement request as much as possible, but it may happen that the desired days per the desired start date are not immediately available.Parents may also indicate a preference for a group and we also try to accommodate this, but cannot guarantee it.

At the beginning of the year and during the intake interview, the closing calendar is communicated via our parent app.We are closed onnational holidays andtwoacademy days.For all closing dates, these cannot be exchanged for another day of care. The cost of this is calculated into the fixed hourly rate.

read more about rates and opening/closing days here

At De Kleine Wereld we work with different groups, at the KDV we work mostly with vertical groups these are groups where children aged 0 to 4 years are taken care of. There are also some locations where there are baby groups and a two plus group where children with a VVE indication are cared for and where we offer a VVE program . 

At the BSO we work with both horizontal groups and vertical groups. During a tour of the facility, the manager will tell you which groups are present.

All-in BSO contracts also include study and margin days, which means that vacations and study and margin days are included in the package. When you purchase a contract excluding vacations, this does not include study and margin days, nor vacations.

Extra days or alternative days can be requested via our Parent App. The supervisor or pedagogical staff member at the location can approve a request via the app if there is enough room in the group or reject it if the group size does not allow an extra child. The parent will be notified of this.

Bij De Kleine Wereld vinden we het belangrijk dat we de kinderen een stabiele omgeving bieden waarin ze zich veilig voelen.

Wanneer u wel alvast uw kindje wil aanmelden maar nog niet precies weet per wanneer u opvang wenst en hoeveel dagen u daadwerkelijk zou willen afnemen is het verstandig uw kindje aan te melden per de vroegst mogelijke datum en het grootst aantal dagen dat u denkt nodig te hebben. Dit kunt u gaandeweg wanneer u hier meer zicht op heeft altijd bij ons wijzigen.

There are several factors involved in placing and scheduling children on the waiting list.These are the (combination of desired days and start date, age of the child, and cancellations of children already placed.We always take into account the professional to child ratio In some situations children are given priority such as the placement of siblings of previously placed children. This is our internal waiting list. As soon as a place becomes available, we will contact you to finalize the contract. We strive to give as many children as possible a place within De Kleine Wereld.

Inschrijven kan vrijblijvend en kosteloos bij ons via de website. In het inschrijfformulier kunt u wensen en mogelijkheden aangeven. Zodra wij het formulier hebben ontvangen krijgt u van ons een automatische bevestiging waarna er z.s.m. contact met u wordt opgenomen door onze frontoffice.

They will go through all the necessary details with you and then place you on our waiting list if necessary. This may occur if there is not yet immediate availability at the requested location.

After discussing the options, we will have all the good information to put your child on the waiting list or enter into the contract.

 

I have a question about payments.

For information on collection dates and other payment questions, please refer to our general payment terms.

Mocht u er niet uit komen neem dan contact met ons op.

 

Where can I calculate my child care allowance?

You can calculate these on the official site of the tax authorities:

https://www.belastingdienst.nl/rekenhulpen/toeslagen/

Does the application for childcare allowance go automatically through De Kleine Wereld?

Applying for childcare allowance is a personal responsibility that must be applied for by both or one of the parents through the tax authorities. De Kleine Wereld is not responsible for this.

What is childcare allowance and am I entitled to it?

If you decide to choose Childcare or Extracurricular Care, you can apply for childcare allowance from the tax authorities. Childcare allowance is an allowance for parents to cover the costs of childcare. The amount of this allowance is based on your combined gross income and the number of children in your family that use childcare.

In addition, this contribution also depends on the cost of care and how many hours you work as parent(s).

To qualify for child care, there are a number of conditions:

- Resident children are registered at the residential address of the parent(s)

- You as a parent or your benefits partner pay the cost of childcare

- Both parents/caregivers work or receive a UWV or municipal contribution under the Child Care Act.

read more about childcare allowance here

 

Can contracts be temporarily paused?  

Contracts cannot be temporarily paused

How do I cancel and when does a contract automatically expire ? 

Contracts must be cancelled by mail, verbal cancellation is not possible. De Kleine Wereld uses a notice period of 1 month, cancellation can be done before the end of the month or before the 16th of the month and the contract then runs until the end of the next month or until the 15th of the next month. It is important to cancel the childcare allowance in time to avoid unnecessary refunds.

I want different contract days, how do I give notice?  

Desired changes in contract days can be made via email toplanning@dekleinewereld.nlto .Based on the e-mail, the planner checks whether there are possibilities to change the days and sends a change agreement if there are possibilities.

How do I enroll my second or next child ?

You register another child through the website. Once we receive the registration in good order, we will send you a confirmation of the registration. 

Register

With a second child, do I get a discount and have priority on the waiting list? 

When placing a second child we offer no discount.However, siblings of already placed children are given priority on the waiting list, as soon as a second child is registered we try to take this into account in the planning. It is important to registerIt is important to register a child as soon as possible so that it can actually be taken into account in the planning.When a child needs to be placed at very short notice, the possibilityslarge that itit may not be feasible within the planning.We try to meet the placement request as much as possible, but it may happen that the desired days per the desired start date are not immediately available.Parents may also indicate a preference for a group and we also try to accommodate this, but cannot guarantee it.

Are there closing days and can you exchange them for another day?  

At the beginning of the year and during the intake interview, the closing calendar is communicated via our parent app.We are closed onnational holidays andtwoacademy days.For all closing dates, these cannot be exchanged for another day of care. The cost of this is calculated into the fixed hourly rate.

read more about rates and opening/closing days here

Do you work with vertical or horizontal groups?

At De Kleine Wereld we work with different groups, at the KDV we work mostly with vertical groups these are groups where children aged 0 to 4 years are taken care of. There are also some locations where there are baby groups and a two plus group where children with a VVE indication are cared for and where we offer a VVE program . 

At the BSO we work with both horizontal groups and vertical groups. During a tour of the facility, the manager will tell you which groups are present.

Do BSO contracts include full-day care during study days and/or school vacations?

All-in BSO contracts also include study and margin days, which means that vacations and study and margin days are included in the package. When you purchase a contract excluding vacations, this does not include study and margin days, nor vacations.

How do you handle swapping and extra days? 

Extra days or alternative days can be requested via our Parent App. The supervisor or pedagogical staff member at the location can approve a request via the app if there is enough room in the group or reject it if the group size does not allow an extra child. The parent will be notified of this.

I don't know yet how many days I want and is it possible to take flexible days? 

Bij De Kleine Wereld vinden we het belangrijk dat we de kinderen een stabiele omgeving bieden waarin ze zich veilig voelen.

Wanneer u wel alvast uw kindje wil aanmelden maar nog niet precies weet per wanneer u opvang wenst en hoeveel dagen u daadwerkelijk zou willen afnemen is het verstandig uw kindje aan te melden per de vroegst mogelijke datum en het grootst aantal dagen dat u denkt nodig te hebben. Dit kunt u gaandeweg wanneer u hier meer zicht op heeft altijd bij ons wijzigen.

Why will I be waitlisted and what is the expected wait time? 

There are several factors involved in placing and scheduling children on the waiting list.These are the (combination of desired days and start date, age of the child, and cancellations of children already placed.We always take into account the professional to child ratio In some situations children are given priority such as the placement of siblings of previously placed children. This is our internal waiting list. As soon as a place becomes available, we will contact you to finalize the contract. We strive to give as many children as possible a place within De Kleine Wereld.

I want to register with The Little World. How do I do that?

Inschrijven kan vrijblijvend en kosteloos bij ons via de website. In het inschrijfformulier kunt u wensen en mogelijkheden aangeven. Zodra wij het formulier hebben ontvangen krijgt u van ons een automatische bevestiging waarna er z.s.m. contact met u wordt opgenomen door onze frontoffice.

They will go through all the necessary details with you and then place you on our waiting list if necessary. This may occur if there is not yet immediate availability at the requested location.

After discussing the options, we will have all the good information to put your child on the waiting list or enter into the contract.