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Want to learn more about our Childcare or stop by? You are most welcome. You can contact us and or request a tour.

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Our
contact
details

Contact information for the various Locations can be found on the specific Locations pages. Any other question? Feel free to contact us for personal advice.

020 - 4120633

For questions surrounding placements, contracts and your status on the waiting list, please email: planning@dekleinewereld.nl

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Frequently asked
questions

For information on collection dates and other payment questions, please refer to our general payment terms.

If you can't figure it out please contact us.

 

You can calculate these on the official site of the tax authorities:

https://www.belastingdienst.nl/rekenhulpen/toeslagen/

Applying for childcare allowance is a personal responsibility that must be applied for by both or one of the parents through the tax authorities. De Kleine Wereld is not responsible for this.

If you decide to choose Childcare or Extracurricular Childcare you can apply for childcare allowance from the tax authorities. Childcare allowance is an allowance for parents to cover the costs of childcare. The amount of this allowance is based on your combined gross income and the number of children in your family that use childcare.

In addition, this contribution also depends on the cost of Childcare and how many hours you work as a parent(s).

To qualify for child care, there are a number of conditions:

- Resident children are registered at the residential address of the parent(s)

- You as a parent or your allowance partner pay the cost of the Childcare

- Both parents/caregivers work or receive a UWV or municipal contribution under the Child Care Act.

read more about childcare allowance here

 

Contracts cannot be temporarily paused

Contracts must be terminated by mail, verbal termination is not possible. De Kleine Wereld uses a notice period of 1 month, termination can be done before the end of the month or before the 16th of the month and the contract will then run until the end of the next month or until the 15th of the next month. It is important to cancel the childcare allowance in time to avoid unnecessary refunds.

Desired changes in contract days can be made via email toplanning@dekleinewereld.nlto .Based on the e-mail, the planner checks whether there are possibilities to change the days and sends a change agreement if there are possibilities.

You register another child through the website. Once we receive the registration in good order, we will send you a confirmation of the registration. 

Register

When placing a second child we offer no discount.However, siblings of already placed children are given priority on the waiting list, as soon as a second child is registered we try to take this into account in the planning. It is important to registerIt is important to register a child as soon as possible so that it can actually be taken into account in the planning.When a child needs to be placed at very short notice, the possibilityslarge that itit may not be feasible within the planning.We try to meet the placement request as much as possible, but it may happen that the desired days per the desired start date are not immediately available.Parents may also indicate a preference for a group and we also try to accommodate this, but cannot guarantee it.

At the beginning of the year and during the intake interview, the closing calendar is communicated via our parent app.We are closed onnational holidays andtwoacademy days.For all closing dates, these cannot be exchanged for another day of care. The cost of this is calculated into the fixed hourly rate.

read more about rates and opening/closing days here

At De Kleine Wereld we work with different groups, at the KDV we work mostly with vertical groups, these are groups where children aged 0 to 4 are cared for. There are also baby groups and a two plus group at some locations. In these groups, children with a VVE indication are also cared for and we offer a VVE program . 

At the After School Care we work with both horizontal groups and vertical groups. During a tour of Location , the manager will tell you which groups are present.

All-in After School Care contracts also include study and margin days, this means that vacations and study and margin days are included within the package.

Extra days or traded days can be requested via our Parent App. The supervisor or Pedagogical Professional of the Location can approve a request via the app if there is enough room in the group or reject it if the group size does not allow an extra child. The parent will be notified of this.

At De Kleine Wereld , we believe it is important to provide children with a stable environment in which they feel safe.

If you would like to register your child but do not know exactly when you want Childcare and how many days you would actually like to purchase, it is wise to register your child as of the earliest possible date and the largest number of days you think you will need. You can always change this with us when you have more insight into this.

There are several factors involved in placing and scheduling children on the waiting list.These are the (combination of desired days and start date, age of the child, and cancellations of children already placed.We always take into account the professional to child ratio In some situations children are given priority such as the placement of siblings of previously placed children. This is our internal waiting list. As soon as a place becomes available, we will contact you to finalize the contract. We strive to place as many children as possible within De Kleine Wereld.

You can register with us through the website without obligation and free of charge. In the registration form you can indicate your wishes and possibilities. As soon as we have received the form you will receive an automatic confirmation and you will be contacted as soon as possible by our front office.

They will go through all the necessary details with you and then place you on our waiting list if necessary. This may occur if there is not yet immediate availability at the requested location.

After discussing the options, we will have all the good information to put your child on the waiting list or enter into the contract.

 

I have a question about payments.

For information on collection dates and other payment questions, please refer to our general payment terms.

If you can't figure it out please contact us.

 

Where can I calculate my child care allowance?

You can calculate these on the official site of the tax authorities:

https://www.belastingdienst.nl/rekenhulpen/toeslagen/

Does the application for childcare allowance go automatically through De Kleine Wereld?

Applying for childcare allowance is a personal responsibility that must be applied for by both or one of the parents through the tax authorities. De Kleine Wereld is not responsible for this.

What is childcare allowance and am I entitled to it?

If you decide to choose Childcare or Extracurricular Childcare you can apply for childcare allowance from the tax authorities. Childcare allowance is an allowance for parents to cover the costs of childcare. The amount of this allowance is based on your combined gross income and the number of children in your family that use childcare.

In addition, this contribution also depends on the cost of Childcare and how many hours you work as a parent(s).

To qualify for child care, there are a number of conditions:

- Resident children are registered at the residential address of the parent(s)

- You as a parent or your allowance partner pay the cost of the Childcare

- Both parents/caregivers work or receive a UWV or municipal contribution under the Child Care Act.

read more about childcare allowance here

 

Can contracts be temporarily paused?  

Contracts cannot be temporarily paused

How do I cancel and when does a contract automatically expire ? 

Contracts must be terminated by mail, verbal termination is not possible. De Kleine Wereld uses a notice period of 1 month, termination can be done before the end of the month or before the 16th of the month and the contract will then run until the end of the next month or until the 15th of the next month. It is important to cancel the childcare allowance in time to avoid unnecessary refunds.

I want different contract days, how do I give notice?  

Desired changes in contract days can be made via email toplanning@dekleinewereld.nlto .Based on the e-mail, the planner checks whether there are possibilities to change the days and sends a change agreement if there are possibilities.

How do I enroll my second or next child ?

You register another child through the website. Once we receive the registration in good order, we will send you a confirmation of the registration. 

Register

With a second child, do I get a discount and have priority on the waiting list? 

When placing a second child we offer no discount.However, siblings of already placed children are given priority on the waiting list, as soon as a second child is registered we try to take this into account in the planning. It is important to registerIt is important to register a child as soon as possible so that it can actually be taken into account in the planning.When a child needs to be placed at very short notice, the possibilityslarge that itit may not be feasible within the planning.We try to meet the placement request as much as possible, but it may happen that the desired days per the desired start date are not immediately available.Parents may also indicate a preference for a group and we also try to accommodate this, but cannot guarantee it.

Are there closing days and can you exchange them for another day?  

At the beginning of the year and during the intake interview, the closing calendar is communicated via our parent app.We are closed onnational holidays andtwoacademy days.For all closing dates, these cannot be exchanged for another day of care. The cost of this is calculated into the fixed hourly rate.

read more about rates and opening/closing days here

Do you work with vertical or horizontal groups?

At De Kleine Wereld we work with different groups, at the KDV we work mostly with vertical groups, these are groups where children aged 0 to 4 are cared for. There are also baby groups and a two plus group at some locations. In these groups, children with a VVE indication are also cared for and we offer a VVE program . 

At the After School Care we work with both horizontal groups and vertical groups. During a tour of Location , the manager will tell you which groups are present.

Do After School Care-contracts include whole days Childcare during study days and/or school vacations?

All-in After School Care contracts also include study and margin days, this means that vacations and study and margin days are included within the package.

How do you handle swapping and extra days? 

Extra days or traded days can be requested via our Parent App. The supervisor or Pedagogical Professional of the Location can approve a request via the app if there is enough room in the group or reject it if the group size does not allow an extra child. The parent will be notified of this.

I don't know yet how many days I want and is it possible to take flexible days? 

At De Kleine Wereld , we believe it is important to provide children with a stable environment in which they feel safe.

If you would like to register your child but do not know exactly when you want Childcare and how many days you would actually like to purchase, it is wise to register your child as of the earliest possible date and the largest number of days you think you will need. You can always change this with us when you have more insight into this.

Why will I be waitlisted and what is the expected wait time? 

There are several factors involved in placing and scheduling children on the waiting list.These are the (combination of desired days and start date, age of the child, and cancellations of children already placed.We always take into account the professional to child ratio In some situations children are given priority such as the placement of siblings of previously placed children. This is our internal waiting list. As soon as a place becomes available, we will contact you to finalize the contract. We strive to place as many children as possible within De Kleine Wereld.

I want to register with De Kleine Wereld. How do I do that?

You can register with us through the website without obligation and free of charge. In the registration form you can indicate your wishes and possibilities. As soon as we have received the form you will receive an automatic confirmation and you will be contacted as soon as possible by our front office.

They will go through all the necessary details with you and then place you on our waiting list if necessary. This may occur if there is not yet immediate availability at the requested location.

After discussing the options, we will have all the good information to put your child on the waiting list or enter into the contract.